Delivery

We offer FREE standard delivery on orders over £20.  For orders under £20, there’s a £2.99 delivery fee.  

We currently ship to the UK only.  

For UK customers, orders are delivered via EVRi who aim to deliver your order within 3-5 working days working days.  This may take a little longer for Northern Ireland, the Channel Islands, Northern Scotland and the Highlands, so please allow an additional 1-2 working days for delivery to these areas. 

If your order hasn’t arrived after 5 working days, please contact us with your order number and we’ll happily look into this for you. 

Orders are processed on working days (Monday to Friday).  We aim to dispatch orders placed before 11am on the same working day.  Orders placed after 11am on Friday will be dispatched the following Monday. 

For worldwide shipping enquiries check out our stockist page, where we have some stockists that can ship worldwide.  Alternatively, drop us an email at hello@neatclean.com where we can help you further. 

If you need any other information, please contact hello@neatclean.com and we’d be happy to help you. 

 

Returns

We offer free returns for any unused and unopened products within 28 days of delivery.

To arrange a return, please contact our friendly Customer Service Team who'd be happy to help you.

If you receive damaged or faulty goods, or if you received the wrong order, please contact our Customer Service Team who'll resolve this right away for you.