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Why you'll love neat.
Award-winning, and seriously loved by our customers. Our refillable Hand and Home Care products combines style, scent and sustainability - they're the ultimate 'win-win'.
No longer do you need to choose either plant-based ingredients or fragrances that smell amazing - you can have it all.
Bottles designed to look good, and do good.
Bottles made from 100% recycled aluminium, designed to look good on your sink and help you reduce single-use plastic.
Concentrated refills that save space and plastic waste.
We've removed the unnecessary water from our refills leaving you with everything you need for clean, soft hands.
Planet-friendly, plant-based formulas.
Packed full of plant-based ingredients with aloe vera and coconut extract, kind to your skin and the planet.
Frequently Asked Questions
What's included in a Discovery Kit?
The Discovery Kits are the best place to start on your refillable Hand and Home Care journey.
They contain 1x Reusable Bottle and 4x Refills.
And you'll get 40% off when you subscribe.
Do I have to subscribe?
No, you can choose to purchase the Discovery Kit as a one-time purchase and come back to buy Refills any time. But for the best value, we recommend a subscription as you save 40%.
How do I manage my subscription?
There are many ways you can manage your subscription, including switching refill scents, skipping an order, changing your next delivery date or cancelling your subscription.
If you are having any trouble managing your subscription then please reach out to our customer service team who are always happy to help.
How long does a Refill last?
For a typical household, each foaming hand wash refill lasts approximately 30 days.
How should I care for my bottle and pump so that they last?
Before refilling your bottle again, we recommend rinsing it, as well as the pump, with clean warm water. If you live in a hard water area, we sometimes find that the limescale build-up can clog the pump a little. If this happens, soak your pump in warm water with lemon juice or citric acid, and pump the solution through a few times. For more detailed information, please follow this link.